If you plan on relocating to a new home, you'll likely be getting in touch with a household moving company a few months ahead of time. But selecting the right moving company can be easier said than done—with so many teams to choose from, it can be difficult to determine which business will be able to offer you the most seamless experience.

Alex Moving and Storage is a seasoned Orange County moving and storage company that's been in business since 1989. With over 35 years of experience under our belts, we're here to inform folks with relocations on the calendar what to look for when calling around to different moving companies.

Look for Licensure & Insurance

The first question anyone should ask their potential moving company is if they are licensed and insured. These two pieces of documentation should let you rest assured that you're working with a legitimate team offering ethical and professional service. Here's what each of these two items means for you specifically:

  • License: Possessing a license means that a mover is legally authorized with official bodies like DOT and FMCSA to provide relocation services.
  • Insurance: Working with an insured mover means you won't be held financially responsible if an accident or other unwanted event occurs during your move.

Ask About Credentials or Affiliations

Next up, you'll want to ask a moving company about any affiliations they may have. Being affiliated with a parent organization means that a team has been thoroughly-vetted, and can consistently maintain a high standard of excellence, both with customer support and with the quality of their services. 

In addition to the American Trucking Associations Moving and Storage Conference, check to see if your mover is a member of any state-level association, such as the California Moving and Storage Organization for California-based teams, or a well-known moving company like North American Van Lines.

Consider Their Reviews & Ratings

If you want to work with a moving company that's known to provide high-quality services and thorough customer care, you should check their past reviews and ratings to get an idea of what others are saying about their practices and procedures. Some of the best places to check to get an idea of what you can expect out of a potential mover include:

  • Reviews from Previous Customers
  • Awards from Reputable Sources
  • Certifications with Well-Known Organizations
  • Ratings on Sites like Movers.com or Move.org

Check With the Better Business Bureau

Any time you hire a business for a service, it should bring you comfort to see that they are accredited by the Better Business Bureau. Moving companies are no exception—the best teams in your area will be in good standing with the BBB, possessing either accreditation or an A+ rating. The main priority of the BBB is connecting consumers with ethical and reliable businesses, so this affiliation should give you more confidence in a moving team.

Alex Moving is a long-time agent of North American Van Lines, so no matter if you're moving locally or relocating long-distance, we have access to trained personnel, advanced technology and other resources in all 50 states. We're also a ProMover with the ATA's Moving and Storage Conference, and maintain accreditation with the BBB for our commitment to exceeding expectations during each move we take on. Get in touch with our team today to learn even more about all that we can do for you, and to receive a free estimate on our residential moving services!