We were VERY happy with every single aspect of our move from Santa Barbara to the east coast...first of all the professionalism and accuracy of the local agent, Jerry Durham, was stellar. He has a special computer that actually adds up the weight of your home contents item by item,so gives a more accurate price, which he assured me would go down (!) after the truck was weighed - and it did! Even his initial estimate was over a thousand $ LESS than all the other local companies (who walked in the door, looked around for 3 minutes, and then gave me a very inflated price.) The driver and loading crew worked super fast, were polite and friendly. Despite thinking I was completely packed and ready for them, I wasn't, and extra boxes, tape, etc. appeared out of nowhere, the stuff was packed up quickly, and I never saw an extra charge. Then, to top it off, they arrived at our new house a week BEFORE I expected them. They were again fast and efficient, and had an itemized list matching all the stickers they've placed on every box/item, so you KNOW you have all your stuff. I am embarrassed to say I almost fell for one of the scam companies on the internet (where I am sure my stuff would be in a yard sale in Guadalajara!) - check out anyone you are considering - including Alex's - on the government DOT website first. https://www.protectyourmove.gov/ Alex's has a great rating, and I have already recommended them to my neighbors.
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